F.A.Q's

What is Rainbow Box Club? 

Rainbow Box Club is a monthly fun and exciting lifestyle subscription box. Our box is a fun subscription for lovers of surprises a treats for yourself or a friend every month.  At the beginning of every month, you’ll receive a surprise box filled with goodies and typically your box will contain some items of stationery, prints, paper products, magnets, pens, food,  jewellery and other lifestyle and home ware products.  

How much does Rainbow Box Club cost? 

Rainbow Box Club costs £14 per box if you subscribe or £15 if you buy a one off, this includes free shipping in the UK.

How can I pay? 

We accept all major credit and debit cards on the website.

How is payment taken out?

Your first payment will be taken out the day you sign up and then will be taken out on the 1st of each month. 

With the subscription, we will automatically bill you and send your gifts out monthly, until you tell us to stop. We will take your first payment today, with your first box arriving around the 1st week of each month. 

Do you ship internationally? 

At the moment we are only open to UK Subscribers.

When is Rainbow Box Club mailed to me? 

Rainbow Box Club will be shipped at the end of each month.

Can I cancel my subscription? 

We are sorry to see you go! You can cancel your subscription at any time by logging into your account. However, you will still receive any box you have paid for prior to your cancellation. 

How do I keep updated on Rainbow Box Club? 

We often make announcements on our Instagram and Twitter accounts. 

I make things that would be great in Rainbow Box Club! How do I get my items into Rainbow Box Club? 

We are always looking for lovely things for Rainbow Box Club! Send an email to hello@ RainbowBoxClub.com with the subject line RBC SUPPLIER, along with a description of your items and/or a link to your shop and we will get back to you. 

I have a YouTube channel / blog / instagram and I want to review Rainbow Box Club! Will you send me a free box? 

Thank you for your interest in Rainbow Box Club! At the moment, we are specifically looking for YouTubers with over 5,000 subscribers to potentially do unboxing posts. Send an email to Rainbow Box Club with the subject line RBC UNBOXING and we will get back to you. Note that there are a limited number of boxes and we may not be able to reply to everyone.

Late or Delayed Items

If you have ordered from us and have not received your order after 10 - 14 working days and haven't received an email from us, (please check thoroughly in junk, spam etc) please first check your local Royal Mail depot, as it may of be taken there and you haven't been notified. If you do not check there and we receive your order back, due to non collection, there will be an additional postage charge to send your order back out to you. If your order hasn't arrived within 21 working days. We will then investigate and resolve the issue for you. 
If you do not contact us within this period, We may not be able to help you find the order.


We can not be held responsible if Royal Mail do not post your Rainbow Box through your letter box, they are large letter boxes. But sometimes if you are out they are taken to your local Royal Mail depot, please check here first if you haven't received your box after 3- 5 working days. 

Please make sure you keep your shipping address up to date in your subscription account, we can not be held responsible if a Rainbow Box is sent to an old address, due to not being updated.